11/24/20 9:45 AM | 3 Min Read

From Chasing Ghosts to Operational Transformation

Posted By
Bryan Geary
From Chasing Ghosts to Operational Transformation


During our professional career, each of us eventually faces a situation to which we don’t have the answer. If you are prone to sitting quietly, acting as if you have all the answers, you are limiting your growth as an individual. A better approach, which strengthens one’s attributes, is to step outside of your comfort zone and simply say: “I don’t know”.

This is a common phrase that most employees dread saying for fear of losing their reputation, admiration, or even their job - but it shouldn’t be that way. “I don’t know” is usually the most beneficial and constructive thing a person can say for themselves and their team.

Lacking the answer to a problem doesn’t necessarily mean you are incapable of solving it. Asking ourselves what the most effective approach might be and how it might be achieved is the first step toward a positive outcome. 

Ghosts - Steinar Engeland - Unsplash

To stop “chasing ghosts” and find a way around an impasse, we need to find a resource with relevant expertise and the motivation to help, who will commit to getting involved.

There is nothing wrong with wanting to spread the pain. We need a consultant.

Whether this means a general business consultant, manufacturing consultant, leadership consultant, or someone with knowledge in a specific field, bringing in an expert from outside the organization regularly helps find the ghosts much more quickly. It helps us to see the forest in spite of the trees.

This applies in a wide variety of professional settings but unquestionably carries great importance in the world of manufacturing. Chasing ghosts seems to happen on a regular basis in our industry, costing companies valuable time – and, as we all know, time is money.

Once you have found a suitable consultant – or consulting group -that fits with your process and culture, half the battle is won. The other half requires keeping an open mind, identifying the root causes of your problem, and planning an intelligent approach to resolving the issue.

None of us enjoys sitting in a room while someone scrutinizes the imperfections of our operations. But we should all want to hear about others’ failures, what worked and what didn’t, and problem-solving tactics that can strengthen our operations in an atmosphere of teamwork.

Locating and engaging the right manufacturing consultant can transform your “I don’t know what’s not working” into “I now know how to improve what was working.”


Photo by Steinar Engeland on unsplash.com

Topics: Consulting, Manufacturing, Leadership

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